Polk County Georgia Water & Sewer Rates

PLEASE NOTE THE FOLLOWING RATE INCREASE EFFECTIVE OCTOBER 1, 2016.

 

Polk County Water, Sewage and Solid Waste Authority is a political subdivision of the state of Georgia, created by an act of the General Assembly, and does not receive tax appropriations.

 

The Authority consists of a six-member board appointed by the Polk County Board of Commissioners to serve for five years.

 

Water Rates are as Follows:

 

0-2,000 GALLONS $14.19 MINIMUM
2,001 – 7,000 GALLONS

$6.15 PER 1,000

7,001 – 12,000 GALLONS

$6.03 PER 1,000

12,001 – 20,000 GALLONS

$6.14 PER 1,000

OVER 20,000 GALLONS

$6.45PER 1,000

 

Vinson MTN Area Customers:

 

0-2,000 GALLONS

$13.49 MINIMUM
2,001 – 7,000 GALLONS $7.18 PER 1,000

7,001 – 12,000 GALLONS

$7.38PER 1,000

12,001 – 20,000 GALLONS

$7.62 PER 1,000

OVER 20,000 GALLONS

$7.78 PER 1,000


  • Sewage rate is 130% of the total water bill.


FORMS OF ACCEPTED PAYMENTS:  CASH, CHECK, MONEY ORDER, MASTER CARD, VISA AND DISCOVER.


PAYMENT OPTIONS:


  •  A drop box is available for after-business-hours payments.
  •  Our Drive Thru Window is available to accept PAYMENTS ONLY.
  •  Southcrest Bank located at 131 W. Elm Street, Rockmart GA 30153 will accept payments of CURRENT BILL ONLY (during normal banking hours). Customers with a past due balance must make their payment with one of our available payment options. (See above)
  • Click here to make an online payment. Customers must have their account number and amount of last payment in order to process payment. If your account is disconnected or in jeopardy of being disconnected, please contact our office to discuss payment procedures.  Disconnected accounts require a minimum of the past due balance and reconnection fee in order for service to be restored.  PAYMENTS MUST BE RECEIVED BY 3 P.M. IN ORDER TO AVOID AFTER HOURS FEE. Failure to receive bill DOES NOT relieve customer of responsibility to pay.  NO SECOND NOTICE WILL BE GIVEN.  Service may be disconnected on accounts with past due balances without further notice A minimum of a  $2.15 processing fee is required.
  • Debit and credit card payments are accepted in the office and over the phone.  A $2.15 processing fee is required.
  • Bank draft of payments is available. Customers must complete an authorization form for this process. Authorization forms for bank drafts are available at our office during normal business hours. 

 

***There is a $35.00 fee for all returned checks or bank drafts. If the returned check was written for a deposit or reconnect fee, the service will be disconnected immediately and a reconnect fee will be charged to restore service.*** All returned checks and fees require CASH ONLY payments. 


 

FEES & DEPOSITS:

  Reconnection Fees:

  • 1st Offense: $30
  • Repeat Offense within twelve (12) month period: $75

  After Hours Fee ( After 3 p.m., weekends, and holidays)

  •  $40 

  Deposits:

  • $100.00 Homeowner
  • $150.00 Tenant/Renter ($50 is non-refundable fee)

  TAP FEES:

  • Tap Fees for Water: $1,200.00 - ¾” Meter - $1,500 for 1" meter
  • Tap Fees for Sewer: $2,250.00

New meter location signs should be placed at the edge of the right of way. The customer is required to install a cut-off valve, and a pressure reduction valve. Meters shall be accessible and unobstructed at all times to water authority personnel. The customer's piping and apparatus shall be installed and maintained by the customer in a safe and efficient manner.

 

NON-METERED CHARGES

 

 Residential leak protection is charged to single-family dwellings and churches with a monthly charge of $3.00

 

 Non-residential leak protection is charged to all multi-use and commercial properties with a monthly charge of $10.00

 

TAMPERING POLICY

 

Polk County Water Authority requires that all property owners and tenants must sign the established tampering policy. Property owners and tenants must provide a valid Driver's License or picture I.D., a copy of ownership or lease, and a signature from all involved parties before water service can be established.


 

LINE EXTENSION POLICY

 

The line extension policy affects customers wishing to extend current County water lines for residential services. It does not include line extensions for business or commercial users. All line extensions must be installed in accordance with current Federal, State, and County laws and policies, as well as other organizations such as railroad or road departments.

The PCWA is committed to controlling cost while continuing to provide the best available product and services to our customers. To do this, it is necessary, from time to time, to modify past programs when costs and resources change. The PCWA line extension policy reflects the best utilization of funds and manpower to provide water to residents without County water service, and may change without notice, given the needs of the business.

 

Click Here to view all details of the policy in Microsoft Word format.

 

 

Experiencing a Water Outage or Leak?

 

If you have an emergency situation with your water, please call 770-748-6001 to report your problem immediately. Have non-emergency questions or concerns?  Click Here to send us an email.

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